Reach out to us with any questions or concerns you may have, and we’ll be happy to help.
1. Fill out the form on the checkout page carefully. Make sure you enter a correct email address that you have access to.
2. You will receive two separate emails from us. One email will be your order confirmation with a link to access the Live Stream. The other email will contain a login link to create an account using the email address you provided.
3. To watch the live stream, you need to log in to your account. Click on the login link in the second email you received and create a password. Once logged in, you can access the live stream directly. Alternatively, you can click on the “My Account” link on our website, go to your order history, and click on the “Hyper Live Stream” link to access the stream.
4. If you did not receive the emails, please check your spam or junk folder first. If you still cannot find them, contact our customer support team at [email protected], and they will assist you in retrieving your live stream access link.
5. The live stream access link is unique to your order and account. Sharing this link with others violates our terms of service, and we may deactivate the link without notice or refund.
6. You can use the live stream access link to watch the stream on multiple devices simultaneously, as long as you are the person accessing it with your account credentials.
Remember, if you have any issues or questions, our customer support team is always ready to help you.
+1 847-233-0656
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